Silicon Valley Business School

Marketing: Telemarketing
Free Extracts from the Marketing Course
Below you are free to explore extracts of the learning materials included in this course. If you're interested in educating yourself on these topics, we recommend that you review all these materials. If you're looking for a credential, please take a look at the certificate version of this course which will test your understanding of the materials and track your progress through the course until you have completed it and earned your certificate.

Calling potential customers on the phone is a popular form of marketing. Telemarketing has become more sophisticated over the years, with the growth of dedicated call centers, the use of web conferencing, automated dialers and pre-recorded sales pitches.

  • Video ~ Outbound Telesales
In this video, you will learn about the skills required for Outbound Telesales.

  • Video ~ Best Practices For Telemarketing



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