POLICIES & DISCLOSURES
Policies & Disclosures
Our mission is to make quality, relevant business education accessible and available to anyone, anywhere, anytime.
Silicon Valley Business School is operated by SVBS Co., a corporation incorporated in the state of Delaware with headquarters in California. For the purposes of this Agreement, we refer toSVBS Co. as ‘SVBS’, ‘us’ or ‘we’. Similarly, this Agreement may refer to you as ‘you’, ‘member’, ‘student”, ‘user’, or ‘viewer’.
SVBS had adopted various policies that guide how the school operates today and in the future.
In order to pass an SVBS course, you need to earn a 100% passing score in all the quizzes, review all the learning materials and submit a final assignment. Bear in mind that we believe quiz taking process is a valuable learning experience and you can take the quizzes as many times as you need to achieve mastery of the materials and earn a passing score.
Each credit corresponds to 15 hours of study.
The courses are online and self-paced, so you are not required to attend any particular session at any particular time. However, you are required to complete each section of each course and pass each of the quiz tests in order to qualify for a certificate of completion.
If you subscribe and start taking one or more courses, then you are find you’re unable to continue with the course, you can withdraw from the course and cancel your subscription. When you are ready to continue with the course(s) you can restart your subscription. If you want to continue from where you left off, it’s important to make sure that you use the same userID when you resubscribe.
Students are required to pay a monthly subscription in order to access the course(s).
While you are paying your subscription, you have access to all our courses and knowledgebase of content. You can terminate your subscription at any time. Upon termination, your enrollment will continue until the expiration of your subscription cycle at which time you will be unenrolled in the courses and will no longer have access to the knowledgebase content. You understand that subscription fees that you have paid before the your termination of your subscription are unrefundable.
As the courses are self-paced and available 24×7, there are no deadlines and no school calendar.
Credit Transfer Policy
SVBS does not operate like a traditional school, does not grant degrees and does not have a policy for transferring credits with other academic institutions.
Probation and Dismissal Policy
A student found to be responsible for one or more acts of Academic Dishonesty will be dismissed and unenrolled from the course or entire program.
A student that disrupts a class, to the extent that other students are prevented from pursuing their studies, the disruptive student will be placed on probation, and a subsequent repeat of such disruption will lead to the student being unenrolled from the course or the entire program.
Mentor Chat Rooms
Access to mentor chat rooms is through enrollment and subscription.
Mentors are only available when they are chatting live in the chat room. The chat rooms operates like “office hours” in that the mentor is available to chat and answer questions during certain pre-prescribed hours.
When the chat room session is over, the mentor will not be available until the next chat sessions commences.
Unenrolment by SVBS
Enrollment is at the will of SVBS. SVBS reserves the right to unenroll any student from any course, or any chat room at any time, for any reason. When the student is unenrolled, the subscription will be terminated.
If the student has paid an annual subscription, and is unenrolled by SVBS during the annual subscription period, SVBS agrees to refund the subscription fee on a pro-rata basis. By way of illustration, if the student has paid for 12 months, and is unenrolled after 3 months, then the student will be eligible for a refund of the unused 9 month subscription fee–i.e. the student will be eligible to receive a refund calculated at 75% of the subscription fee paid by the student.
No Legal Advice
Silicon Valley Business School provides online educational services, including courses on law with mentors guiding students through the educational materials via private online “office hours” chat sessions.
SVBS is not a law firm and is not in the business of providing legal advice. If you are looking for legal advice, please engage a licensed attorney. The advice and guidance you receive from SVBS and its mentors are entirely educational in nature, and are not intended to replace the advice of a licensed professional. When you need advice on a legal matter, engage the services of a licensed attorney specializing in the matter at hand.
No Financial or Taxation Advice
Silicon Valley Business School provides online educational services, including courses on finance and taxation with mentors guiding students through the educational materials via private online “office hours” chat sessions.
SVBS is not an accounting firm and is not in the business of providing financial advice. If you are looking for financial advice, please engage a CPA or a licensed financial professional. The advice and guidance you receive from SVBS and its mentors are entirely educational in nature, and are not intended to replace the advice of a licensed professional. When you need advice on a financial matter, such as taxation or accounting, engage the services of a licensed financial professional specializing in the matter at hand.
Identity Authentication & Login Credentials
In order to access all SVBS course materials you will create a log-in account with your own unique username and a secure password containing special characters. Each time you log in to the SVBS learning management system, you will be required to use these username/password login credentials.
Your progress through the SVBS courses, and your scores in the course tests, are tracked to your login credentials. Keep your password under strict security. Under no circumstances, should you share your login credentials with another student or anyone else.
Because we are providing you with a certificate of completion when you complete this course, we need to authenticate that you are taking the course yourself. Our courses are online, and we don’t see you face to face, but we still we need to check that you are who you say you are. The way you type is unique. You may be required to authenticate via our Typed Signature biometric authentication system which studies your typing pattern to verify your identity before you take quizzes, tests and finals.
Financial Aid Policy
SVBS does not provide or arrange financial aid for students. SVBS programs are priced at such a point that students are expected to arrange their own financing.
Although we receive no public funding, or charitable support ourselves, SVBS courses are set at a fraction of the cost of other schools, and at the same time, we successfully deliver a quality teacher-supported service. We focus our efforts on building quality courses, hiring and retaining experienced, credentialed teachers, and operating in the most cost-efficient manner possible. Prices are already set at the minimum rate and SVBS doesn’t have the luxury of being able to offer scholarships. In a sense, all our students are on our scholarship program.
Policy for the Retention of Student Records
Student records are kept in digital format and are retained by SVBS for a period of at least ten years.
Policy for Disclosure of Student Records
SVBS is committed to the privacy and security of our students. Generally, SVBS will not disclose personally identifiable information from your education records. The most common exceptions to these disclosure restrictions are disclosures to university faculty or staff–school officials with a legitimate educational interest.
Authenticity of Student Work Policy
A student must perform all work personally and must not provide answers to questions or other materials to other students.
SVBS implements various systems to authenticate the identity of students, including a password-protected login system, a system that recognizes the student’s style of typing and diligent observation by SVBS teachers who look for potential changes in the style of the student’s assignment submissions.
Students are encouraged to use the Internet as an educational resource, but when using materials from another source, an appropriately formatted citation must be provided. To use the work of another without citation is plagiarism, and may lead to sanction, including suspension or expulsion from the school.
SVBS had deployed advanced plagiarism software to scan assignments and detect when work is copied from an Internet source.
As SVBS courses are delivered online, you will require an Internet-connected PC, Mac or another device providing Internet access (“PC”). As the materials contain a number of videos, your PC and Internet connection should be of sufficient speed to play streaming videos, and must be equipped with a webcam for interacting with professors and students in the online webcast sessions.
The SVBS platform supports the current version and the 2 previous major releases of the browsers listed below on a rolling basis:
Microsoft Internet Explorer (IE).
The SVBS platform supports the current version and the 2 previous major releases of the operating systems listed below on a rolling basis:
Apple Mac OS.
Processor Minimum Requirements: Any 2 GHz dual core processor or greater.
Internet Connection Bandwidth: At least 2 mbps upload and at least 4 mbps download speed.
Method of Instruction
SVBS adopts a method of instruction involving self-paced courses comprising video and audio recordings, online readings and online quizzes, chapter tests and finals.
Notice Concerning Transferability Of Credits And Credentials Earned
The transferability of credits you earn at SVBS is at the complete discretion of an institution to which you may seek to transfer. If the credits that you earn at SVBS is not accepted at the institution to which you seek to transfer, you may be required to repeat some or all of your coursework at that institution. For this reason you should make certain that your attendance at this institution will meet your educational goals. This may include contacting an institution to which you may seek to transfer after taking SVBS courses to determine if your SVBS credits will transfer.
SVBS Co. does not have a pending petition in bankruptcy, is not operating as a debtor in possession, has not filed a petition within the preceding five years, and has never had a petition in bankruptcy filed against it within the preceding five years that resulted in reorganization under Chapter 11 of the United States Bankruptcy Code (11 U.S.C. Sec. 1101 et seq.).
If you are unsure of any of the terms used to describe our programs, please contact us. We will be happy to clarify.
“$”—Unless otherwise stated, all prices are in US dollars.
“Credit”—refers to an SVBS academic unit. The credits for a course are calculated by estimating the number of hours of self-paced study.
“Academic Dishonesty”—refers to any immoral way of achieving a goal associated with an SVBS course or program. Examples of academic dishonesty include: Plagiarism: The adoption or reproduction of original creations of another author (person, collective, organization, community or other type of author, including anonymous authors) without due acknowledgment; Fabrication: The falsification of data, information, or citations in any formal academic exercise; Deception: Providing false information to an instructor concerning a formal academic exercise—e.g., giving a false excuse for missing a deadline or falsely claiming to have submitted work; Cheating: Any attempt to give or obtain assistance in a formal academic exercise (like an examination) without due acknowledgment; Bribery: or paid services; Giving assignment answers or test answers for money; Sabotage: Acting to prevent others from completing their work; Professorial misconduct: Professorial acts that are academically fraudulent equate to academic fraud and/or grade fraud; Impersonation: assuming a student’s identity with intent to provide an advantage for the student.
“Education records”—refers to records directly related to a student maintained by SVBS or by a party acting for SVBS.
Version: May 12th, 2019
If you have any questions on these policies, please contact us.