Self-Paced Online Course: Sales & Business Development

Study Hours: 18

This module covers the following topics: Organizing the Sales Team, Business Development, Sales Skills & Techniques, CRM ~ Customer Relationship Management Systems, Online Meetings and Sales Presentations and Sales in a Startup Venture. The sales function for a startup company is somewhat different from that of a large, established corporation. This module covers the special characteristics of the sales operation and organization in a startup company.

Learning Objectives and Outcomes

Upon completion of this course you will be able to:

  • Prepare a sales and business development plan.
  • Appreciate how customer relationship management (CRM) systems are being adopted in various organizations.
  • Organize a sales team.
  • Prepare a plan to install and operate a customer relationship management system for use in sales and business development.
  • Appreciate how online meeting and presentation capabilities are being adopted in startups and other business organizations.

Course Sections

The course is organized into the following sections:

  • Sales: Organizing the Sales Team
  • Sales: Business Development
  • Sales: Sales Skills & Techniques
  • Sales: CRM ~ Customer Relationship Management Systems
  • Sales: Online Meetings and Sales Presentations
  • Sales: Sales in a Startup Venture
  • Sales: Prospecting
  • Sales: Customer Acquisition Management
  • Sales: Sales Metrics
  • Sales: Growing the Sales Team
  • Sales: Sales Force Management

Course Information:
Study Hours: 18

Enroll Anytimefirst create an SVBS account.

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